Winterisation

COVID-19 SAFETY UPDATES

As the whole world continues to react and adapt to the ongoing Covid-19 crisis, we are constantly looking for ways to protect our members of staff, our customers, and follow all government advice when released.

For Industrial and Commercial customers, it is crucial that day-to-day business runs smoothly and efficiently to keep essential industries going. For Leisure customers, boating has been a welcome escape in a stressful time. Whatever your requirements, Volspec Ltd is here to provide total customer support throughout the ongoing Covid-19 situation.

This page has been created to keep everyone up to date with the latest measures we are putting in place across our company and to give an insight as to what to expect when visiting our branches.

UK Lockdown (Nov-Dec 2020)

Following on from the latest national lockdown government announcement, all our branches will remain closed for walk-in customers until further notice. Although we are not able to meet face to face, rest assured we are still supporting all Marine and Industrial customers as normal!

We are continuing to supply Genuine Parts to all customers via orders placed over the phone and through our mobile webshop. Our couriers are continuing to provide an exemplary delivery service at very reasonable rates. Their excellent service along with our extensive level of stock enables most express orders to be delivered on a next-day basis when ordered before 3pm. For emergency orders that need immediate collection, we have external collection points outside our Essex and Suffolk branches. Collection orders can only be processed via our online webshop.

Our mobile engineers are providing service, repair, and maintenance support across East Anglia and at our Essex and Suffolk workshop facilities. Please note that while our mobile engineers are working on-site, they will be adhering to strict social distancing guidelines. We insist that all customers and their staff stay at least 1m away from our members of staff while they are working. Our engineers have been instructed to leave should this not be adhered to.